Current Incidents

There are 15 incidents or planned maintenances that may be affecting customers on our network.

226149: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(11 Aug 2022 11:01hrs)
Status: Currently open.
Location: Multiple sites.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
226148: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(11 Aug 2022 10:59hrs)
Status: Currently open.
Location: Multiple sites.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
224142: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(11 Aug 2022 10:55hrs)
Status: Currently open.
Location: Kent ME8.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
223760: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(11 Aug 2022 10:33hrs)
Status: Currently open.
Location: Alcester B49, Bromsgrove B61, Stafford ST19, Worcester WR4.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022 Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
224225: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(11 Aug 2022 10:20hrs)
Status: Currently open.
Location: London SE16.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
226407: EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(11 Aug 2022 09:57hrs)
Status: Closed.
Location: Canterbury CT3, Devon EX39, Buckinghamshire HP18, Lichfield WS13, Rochford SS4, Wouldham ME1.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Thursday 11/08/2022. Customers may experience an interruption to all services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (11 Aug 2022 09:57hrs)
This Planned Maintenance was completed on Thursday, August 11th, 2022 at 09:57hrs.
223841: THIRD PARTY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(11 Aug 2022 09:57hrs)
Status: Closed.
Location: Multiple sites.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 11/08/2022. Customers may experience an interruption to all services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (11 Aug 2022 09:57hrs)
This Planned Maintenance was completed on Thursday, August 11th, 2022 at 09:57hrs.
224123: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(11 Aug 2022 09:56hrs)
Status: Closed.
Location: Canterbury CT3.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 11/08/2022. Customers may experience an interruption to broadband services for up to up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (11 Aug 2022 09:56hrs)
This Planned Maintenance was completed on Thursday, August 11th, 2022 at 09:56hrs.
225590: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(11 Aug 2022 09:56hrs)
Status: Closed.
Location: Bath BA3.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 11/08/2022. Customers may experience an interruption to all services for up to up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (11 Aug 2022 09:56hrs)
This Planned Maintenance was completed on Thursday, August 11th, 2022 at 09:56hrs.
225599: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(11 Aug 2022 09:48hrs)
Status: Closed.
Location: London SE16.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 11/08/2022. Customers may experience an interruption to all services for up to *downtime duration* during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (11 Aug 2022 09:48hrs)
This Planned Maintenance was completed on Thursday, August 11th, 2022 at 09:48hrs.
225649: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(11 Aug 2022 09:48hrs)
Status: Closed.
Location: Bath BA1.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 11/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (11 Aug 2022 09:48hrs)
This Planned Maintenance was completed on Thursday, August 11th, 2022 at 09:48hrs.
226538: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(11 Aug 2022 09:47hrs)
Status: Closed.
Location: Dunmow, CM6.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday the 11/08/2022. Customers may experience an interruption to all services for up to 6 during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (11 Aug 2022 09:47hrs)
This Planned Maintenance was completed on Thursday, August 11th, 2022 at 09:47hrs.
223755:THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(10 Aug 2022 14:10hrs)
Status: Closed.
Location: Ludlow[SY8], Birmingham [B1, B3], Wolverhampton [WV11, WV8].
There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on Wednesday 10/08/2022 Customers may experience an interruption to broadband services for up to 6 Hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (10 Aug 2022 14:10hrs)
This Planned Maintenance was completed on Wednesday, August 10th, 2022 at 14:10hrs.
224143:THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(10 Aug 2022 14:10hrs)
Status: Closed.
Location: Tonbridge [TN12].
There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on Wednesday 10/08/2022 Customers may experience an interruption to broadband services for up to 6 Hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (10 Aug 2022 14:10hrs)
This Planned Maintenance was completed on Wednesday, August 10th, 2022 at 14:10hrs.
225601:THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(10 Aug 2022 14:10hrs)
Status: Closed.
Location: Bristol [BS48].
There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on Wednesday 10/08/2022 Customers may experience an interruption to broadband services for up to 6 Hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (10 Aug 2022 14:10hrs)
This Planned Maintenance was completed on Wednesday, August 10th, 2022 at 14:10hrs.